Privacy Policy

Last updated: 22 July 2026

Pharmacy Weight Loss Brighouse | GPhC Registration No. 9012511 | Last Updated: July 2026

We are committed to protecting your personal data and respecting your privacy. This policy explains how Pharmacy Weight Loss Brighouse collects, uses, and safeguards your information in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Pharmacy Weight Loss Brighouse is a GPhC registered online pharmacy weight loss clinic (GPhC No. 9012511) serving patients in Brighouse and across the UK. We act as the Data Controller for all personal information collected through our services.

2. Data We Collect

To provide safe and effective pharmacy services, we may collect the following categories of information:

Personal details: Full name, date of birth, gender, and contact information including address, phone number, and email address.
Health information: Medical history, current medications, weight, BMI, and other health data necessary for safe prescribing and clinical assessment.
Payment information: Billing details processed securely through our payment provider.
Technical data: IP address, browser type, device information, and website usage data collected via cookies.
Communications: Records of any correspondence between you and our pharmacy team.

3. How We Use Your Data

We use your personal and health data for the following purposes:

To assess your suitability for weight loss treatment safely and appropriately.
To process and fulfil your prescription orders. Please note that orders are dispatched within 1 working day once approved by our pharmacist.
To communicate with you regarding your treatment, order status, or any clinical queries.
To maintain accurate patient records as required by our professional and legal obligations.
To improve our services and ensure a safe patient experience.
To comply with our regulatory obligations as a GPhC registered pharmacy.

Our lawful basis for processing health data is Article 9(2)(h) UK GDPR — processing necessary for the provision of healthcare and treatment. For general personal data, we rely on legitimate interests and contractual necessity.

4. Cookies

Our website uses cookies to enhance your browsing experience and help us understand how our site is used. Cookies are small text files stored on your device. We use:

Essential cookies: Required for the website to function correctly.
Analytics cookies: To understand visitor behaviour and improve our website.
Preference cookies: To remember your settings and preferences.

You can manage or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our website.

5. Sharing Your Data with Third Parties

We do not sell your personal data. We may share your information only in the following limited circumstances:

Prescribing clinicians: Where independent prescribers are involved in your clinical assessment and treatment.
Delivery providers: Necessary delivery information is shared to fulfil your order.
Payment processors: Secure processing of transactions through regulated payment providers.
Regulatory bodies: Such as the GPhC, NHS, or other authorities where we have a legal obligation to disclose information.
IT and software providers: Who support the operation of our systems and are bound by strict data processing agreements.

All third parties we work with are required to handle your data securely and in accordance with UK data protection law.

6. How Long We Keep Your Data

We retain patient records for a minimum of 8 years in line with NHS and GPhC guidance. After this period, data is securely deleted or anonymised. Payment records are retained only as long as required by financial and legal obligations.

7. Your Privacy Rights

Under UK GDPR, you have the right to access, correct, or request deletion of your personal data. You may also request that we restrict or stop processing your data, or ask us to provide your data in a portable format. To exercise any of these rights, please contact us directly using the details below. We aim to respond to all data-related enquiries within 48 hours.

8. Contact Us

If you have any questions about this privacy policy or how we handle your personal data, please get in touch:

Pharmacy Weight Loss Brighouse
Phone: (+44) 116 4646009
Email: info@pharmacyweightloss.co.uk

We are committed to resolving any data-related concerns promptly and transparently. If you remain dissatisfied after contacting us, you have the right to raise your concern with the relevant data protection authority.